BUSINESS COMMUNICATION Effective Business Writing


Written communication whether electronic or in hard copy, is the basis of successful communication with clients. This is sorely lacking in most businesses and government departments.

The content of this programme deals with the following as far as documents, emails, reports and minutes are concerned:
  • PLAN the topic, the purpose and the audience
  • BRAINSTORM and research
  • FOCUS on the important ideas/information
  • ORGANISE the ideas/information
  • FIRST draft
  • SECOND draft (annotation and conferencing)
  • PROOFREAD (checklist)
  • FINAL draft
Duration: 18 hours spread over five days
Attendees: Everybody who has to write in a business environment
Venue: Dependant on the number of attendees
Cost: R 3800/day for five days
Cost per attendee: from R 2500pp

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